Athens Frequently Asked Questions

1.  How much weight should I expect to lose in one of your diet programs?

The average weight loss is 1 kg per week for our customers taking up one of our 5-day programs and 1,2 kg per week for our customers taking up a full week program.

2. If I want to lose weight, what program should I select? 

The most important factor to determine the right program is your current weight although other factors should also be taken into consideration, such your age, sex, whether your exercise or not etc.  Please use our calorie calculator in the landing page to find out what program is best for you.  Also we encourage you to use our BMI calculator which will help you undestand your weight health status.    

3.  Is it possible to make some changes in any program since I may not be able to eat some of the meals due to an allergy or because I don’t like to eat a specific food? 

Yes, you can.  Please write your specific requirement in the special instructions area in the order form and we will apply.  If it’s not possible to accommodate your need we will get back to you on time so we can discuss alternative options or give you a refund.

4. In balanced diet plans what is the difference in the meals of 1000 kcal, 1300 kcal and 1800 kcal?

Main meals are always the same, the difference is in portion size. Also, some days snacks and breakfast maybe slightly different among the 3 plans especially in the 1800 kcal plan. 

5. Can I get more Kcal in any of your programs?

Yes we can scale up to any amount of Kcal you need at an extra fee.  We charge 1 euro per 100 kcal increase.  We will use a formula to scale up meals precisely as needed.

6.  Where are the meals stored?  

Meals are stored in the fridge for up to 3 days after they are delivered.  To consume you just microwave for 2 minutes in their container or if you prefer to use a conventional oven you will need to transfer food in an oven proof container.

7. How do I know what to eat when? 

 Every meal is labelled with the specific day and time to be consumed.  

8. If I order the high protein plan with 2 meals which 2 meals do I get from the menu of 3? 

You will get the 2 with the highest amount of protein.  If you want you can inform us in advance which ones you like to have.  

 9.  Where do you currently deliver? 

We deliver Korydallos, Nikaia, Tavros, Dafni, Alimos, Elliniko, Glyfada, Voula, Vouliagmeni, Peristeri, Marousi, Kifisia, Melissia, Agia Paraskevi and Ekali.  You will be asked to enter your postal code before proceeding with any order.  Your order will go through if your postal code belongs to the areas noted above.  If your postal code is not covered please give us a call and we will let you know if we can deliver there at an extra delivery fee.

10.  How many times is the food delivered? 

Delivery is 3 times a week depending on your location. 

·       Alimos, Elliniko, Glyfada, Voula, Vouliagmeni, Korydallos, Nikaia, Tavros and Dafni:  Monday delivery of meals for Tuesday and Wednesday, Wednesday delivery of meals for Thursday and Friday, Friday delivery of meals for the weekend and Monday

·       Marousi, Kifisia, Melissia, Agia Paraskevi, Ekali, Peristeri: Sunday delivery of meals for Monday and Tuesday, Tuesday delivery of meals for Wednesday and Thursday  and Thursday delivery of meals for Friday and the weekend

 11. What are your delivery slots in south suburbs? 

  • Tavros, Dafni, Nikaia, Korydallos. 12:00 -1400
  • Alimos, Elliniko: 14:00-16:00
  • Glyfada, Voula: 16:00-1800
  • Vouliagmeni: 18:00 – 20:00.

12.  What are the delivery slots in North suburbs? 

  • Peristeri, Agia Paraskevi: 12:00 -1400
  • Marousi, Melissia: 14:00-16:00,
  • Kifisia: 16:00-1800
  • Ekali: 18:00 – 20:00.

13. Do you deliver on public holidays? 

Yes, we deliver. Any breaks are announced on our website and are communicated to our subscribers via email.

14. Is there a delivery fee on top of the program pricing advertised?

Delivery is included in the prices advertised. Please note that the 5 euros handling fee added at checkout is already included in the program advertised price.      

 15. How do I redeem my points? 

Once you reach 500 points you will be prompted to redeem your points by copying and pasting a unique code at check out. For every 100 Chef points you get 2 euros discount.  For example if you have 500 points you get a €10 discount voucher.  

16. How do I earn Chef points? 

For any euro paid excluding delivery fees and VAT you get 1 Chef point.