The average weight loss is 1 kg per week for our customers taking up one of our 5-day programs and 1,2 kg per week for our customers taking up a full week program.

The most important factor to determine the right program is your current weight although other factors should also be taken into consideration, such your age, sex, whether your exercise or not etc.  Considering only the weight factor, someone below 65 kg should go for the 1000 kcal program, someone between 65 kg and 85 kg the 1300 kcal and anyone above 85 kg the 1800 kcal program.  Please feel free to call us to help you select the right program.

Yes, you can.  Please write your specific requirement in the special instructions area in the order form and we will apply.If it’s not possible to accommodate your need we will get back to you on time so we can discuss alternative options or give you a refund.

Main meals are always the same, the difference is in portion size. Also, some days snacks and breakfast maybe slightly different among the 3 plans especially in the 1800 kcal plan. 

Yes we can scale up to any amount of Kcal you need at an extra fee.  We charge 1 euro per 100 kcal increase.We will use a formula to scale up meals precisely as needed. We have an option to increase any plan by 200 Kcal or 500 Kcal per day. You will need to add this item in your basket and make its quantity equal to the number of days in your plan.

Meals are stored in the fridge for up to 3 days after they are delivered.  To consume you just microwave for 2 minutes in their container or if you prefer to use a conventional oven you will need to transfer food in an oven proof container.

Every meal is labelled with the specific day and time to be consumed.  

You will get the 2 with the highest amount of protein.  If you want you can inform us in advance which ones you like to have.  You can do that in the order form in the special instructions area or send us an email at support@familychef.com.cy stating your order number.

We deliver to Nicosia, Limassol, Larnaca, Paphos and Paralimni urban areas.  You will be asked to enter your postal code before proceeding with any order.  Your order will go through if your postal code belongs to the areas noted above.  If your postal code is not covered please give us a call and we will let you know if we can deliver there at an extra delivery fee.

Delivery is 3 times a week depending on your location. 

• Nicosia:  Monday, Wednesday, Friday
• Limassol and Larnaca: Sunday, Tuesday and Thursday
• Paphos and Paralimni: Monday, Wednesday and Friday.

Our delivery person will call you and will leave your meals in a special ice packed box outside your doorstep or outside your building.Food will remain fresh and safe for up to 3 hours.  Please return the ice packs at the following delivery.

Yes, if you live in Nicosia.  You may pick up your meals Neo kiosk Agios Antonios, Neo kiosk Latsia or Neo in Parrissinos.  Please call us if you like to have your meals delivered to these locations.  

Yes, we deliver. Any breaks are announced on our website and are communicated to our subscribers via email.

In Nicosia, Limassol and Larnaca delivery is included in the prices advertised. Please note that the 5 euros added at checkout is already included in the program advertised price.For Paphos and Paralimni the delivery charge is €5 per delivery, that is €15 euros per week.   

Once you reach 500 points you will be prompted to redeem your points by copying and pasting a unique code at check out. For every 100 Chef points you get 2 euros discount.For example if you have 500 points you get a €10 discount voucher.  

For any euro paid excluding delivery fees and VAT you get 1 Chef point.